Privacy Policy

This Privacy Policy outlines the practices of Les Creatifs Studio LLC, a company incorporated in Wyoming, USA, with its principal office at 30 N Gould Sheridan, WY 82801, USA, and Les Creatifs Studio LLP, an entity registered in India, with its principal office at Minarch Tower, Gurugram 122003, IN (collectively referred to as “Company,” “we,” “us,” or “our”), concerning the collection, use, and disclosure of Personal Data when you access or use our services (the “Service”). This Policy also informs you of your privacy rights and how legal frameworks protect those rights.

By accessing or using our Service, you expressly consent to the collection, processing, and storage of your Personal Data in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Terms with capitalized initials have the meanings ascribed to them under the following conditions. These definitions shall apply uniformly across this Privacy Policy, whether in singular or plural form.

Definitions

  • “Company” refers to Les Creatifs Studio LLC and Les Creatifs Studio LLP.
  • “Personal Data” refers to any information relating to an identified or identifiable individual.
  • “Service” refers to the website and any related services provided by the Company.
  • “Service Providers” refers to any third-party entities or individuals engaged by the Company to process data on its behalf.
  • “Usage Data” refers to data collected automatically through the Service or its infrastructure, such as duration of page visits.
  • “Website” refers to the website operated by the Company, accessible at https://lescreatifsstudio.com/.
  • “You” refers to the individual or legal entity accessing or using the Service.

2. Collection and Use of Personal Data

Types of Data Collected

  • Personal Data: We may collect personally identifiable information, including but not limited to email addresses, first and last names, phone numbers, and usage data. Such data is collected when voluntarily provided by you or automatically when using the Service.
  • Usage Data: This includes, but is not limited to, IP addresses, browser types, browser versions, pages visited, the time and date of visits, time spent on those pages, and other diagnostic data.
  • Cookies and Tracking Technologies: We employ cookies, web beacons, and similar technologies to track activity on our Service. Consent for cookies is obtained via a cookie banner in compliance with applicable laws.

Use of Personal Data

Your Personal Data may be used for the following purposes:

  • Provision and Maintenance of Service: To provide and maintain our Service, including to monitor usage.
  • Account Management: To manage your registration and account.
  • Communications: To contact you with information, updates, and offers relevant to the Service.
  • Business Transactions: To facilitate business transactions, including mergers, acquisitions, or asset sales.
  • Compliance and Legal Obligations: To comply with legal obligations and protect the Company’s legal rights.

3. Legal Basis for Processing Under GDPR

Where the General Data Protection Regulation (GDPR) applies, the legal bases for processing your Personal Data include:

  • Consent: Where you have given your explicit consent to process your data.
  • Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: Where processing is necessary for the legitimate interests pursued by the Company, except where such interests are overridden by your interests or fundamental rights.

4. Data Subject Rights

Under applicable laws, including GDPR, CCPA, and CPRA, you may have the following rights:

  • Right to Access: The right to obtain confirmation as to whether or not your Personal Data is being processed and, where that is the case, access to the Personal Data.
  • Right to Rectification: The right to obtain the rectification of inaccurate Personal Data concerning you.
  • Right to Erasure (“Right to be Forgotten”): The right to obtain the erasure of your Personal Data.
  • Right to Restrict Processing: The right to restrict the processing of your Personal Data under certain conditions.
  • Right to Data Portability: The right to receive your Personal Data in a structured, commonly used, and machine-readable format.
  • Right to Object: The right to object to the processing of your Personal Data in certain circumstances.

To exercise these rights, please contact us at dpo@lescreatifsstudio.com. We reserve the right to charge a reasonable fee or deny requests that are manifestly unfounded or excessive.

5. Compliance with CCPA and CPRA

If you are a resident of California, USA, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: The right to request that we disclose what Personal Data we collect, use, disclose, and sell.
  • Right to Delete: The right to request the deletion of your Personal Data, subject to certain exceptions.
  • Right to Opt-Out: The right to opt out of the sale of your Personal Data.
  • Right to Non-Discrimination: The right to be free from discrimination for exercising your rights under the CCPA/CPRA.

To exercise these rights, please contact us at dpo@lescreatifsstudio.com.

6. Data Retention Policy

The Company will retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with applicable legal obligations. The retention periods have been determined based on legal requirements, business needs, and data subject preferences. The Company will regularly review and update this policy to ensure ongoing compliance with evolving regulations and best practices.

Retention Periods

  • Personal Data from Website Forms: Retained for a period of 1 to 3 years or as long as necessary to fulfill the purposes for which it was collected, such as responding to inquiries, providing services, or maintaining customer relationships.
  • Analytics Data: Retained for a period of 6 months to 1 year to analyze website traffic, user behavior, and improve service delivery. After this period, data may be anonymized and retained for statistical purposes or securely deleted.
  • Marketing Data: Retained for a period of 1 to 5 years or until you withdraw your consent or opt-out of marketing communications. This data includes information collected for newsletters, promotional offers, and targeted advertising.
  • Payment Data: Retained for a minimum of 2 years to comply with financial regulations, audit requirements, and for resolving any potential disputes or chargebacks. This data will be securely stored and protected by our third-party payment processors, Stripe and Cashfree.

Regular Review and Updates:

The Company will review and update its Data Retention Policy at least annually or more frequently as needed to comply with changes in laws business needs, or technological advancements. Changes to this policy will be communicated to data subjects through our website or via direct communication where necessary.

Secure Data Disposal:

Upon the expiration of the retention periods, the Company will ensure that all Personal Data is securely and permanently deleted or anonymized. For electronic data, this includes irreversible deletion using industry-standard methods. For physical data, secure destruction methods such as shredding will be used.

Data Security Measures:

The Company implements robust security measures, including encryption, access controls, and regular security audits, to safeguard retained data against unauthorized access, alteration, disclosure, or destruction. We are committed to ensuring that all data is handled in a secure manner throughout its lifecycle.

7. Payment Processing

We utilize third-party payment processors, including Stripe and Cashfree, to facilitate financial transactions on our Service. The handling of your payment data is governed by the respective privacy policies of these third parties. We do not store or retain payment-related data on our servers. For more information, please refer to the Stripe Privacy Policy and Cashfree Privacy Policy.

8. Data Breach Notification

In the event of a data breach that may result in a risk to your rights and freedoms, the Company will notify affected individuals and relevant regulatory authorities within 72 hours of becoming aware of the breach, in accordance with GDPR and other applicable laws. Notifications will include details of the breach, potential consequences, and measures taken to address the breach.

9. Third-Party Data Sharing

We may share your Personal Data with the following third parties for specific purposes:

  • Brevo: For managing and executing email marketing campaigns.
  • Facebook: For displaying targeted ads and engaging in remarketing efforts.
  • Google Analytics, Invisible reCAPTCHA, Mouseflow: For analyzing website usage and enhancing security.
  • Stripe and Cashfree: For processing payments.

We ensure that all third parties with whom we share your data are contractually bound to comply with applicable data protection laws.

10. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children under 13. If we become aware that we have inadvertently collected Personal Data from a child under 13, we will take steps to delete such information from our records. For users under GDPR jurisdiction, we acknowledge an age threshold of 16 for the processing of Personal Data.

11. International Data Transfers

Your Personal Data may be transferred to and processed in countries outside of your jurisdiction, including but not limited to the United States and India. Where data is transferred outside the European Economic Area (EEA), we will use Standard Contractual Clauses (SCCs) or other legally recognized mechanisms to ensure the protection of your data in accordance with GDPR and other applicable laws.

12. Links to Third-Party Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on this page, and where material, we will notify you via email or a prominent notice on our website prior to the changes taking effect. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

14. Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at: